Student Problem Resolution Non-New York Residents
Students are encouraged to follow the college's student problem resolution process prior to filing a complaint with a state agency.
As a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA), Empire State College is authorized to offer its online degree programs to residents of all other NC-SARA participating states. For any non-participating states, Empire State College is working with their respective departments of higher education to ensure compliance with their requirements relating to our provision of online degree and coursework to their residents. For a list of NC-SARA participating states, please refer to nc-sara.org.
The United States Department of Education requires each institution of higher education to provide all prospective and current out-of-state students with the contact information of the state agency or agencies that handle complaints against postsecondary education institutions offering distance learning within that state.
Information listed for each state is subject to change and will be updated on a routine basis.
Contact information is provided for each state. Your state department of higher education may also be contacted.
Last update: March 13, 2018
Contact Information by State
Note: The State Higher Education Executive Officers Association (SHEEO) conducts an annual state authorization survey which is a major resource for this webpage. The survey information can now be found at the NC-SARA website under the title of "The State Authorization Guide: A collection of state laws, regulations, and requirements for institutions serving out-of-state students". For information about the State Authorization Guide, please contact Marianne Boeke at NC-SARA: mboeke@nc-sara.org or (303) 242-5037.
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SUNY Empire State 1 Stop Student Services is a partner in your successful college experience. Check out their website at www.esc.edu/1stop, contact 1stop@esc.edu, or call them!
800-847-3000, ext. 2285