References

Note: Documents that are in PDF format are marked "(PDF)."  If it is not installed on your computer, download it for free from Adobe.

Federal and New York State Legislation

• Section 508 of the Rehabilitation Act of 1973
• NYS Technology Law: Internet Security and Privacy Act 
• New York State Laws and Regulations Relevant to State Government Records 
• Digital Millennium Copyright Act (PDF)
• Executive Order No. 3: Promotion of Access to Government Decision Making

New York State Policies:

• Accessibility of Web-based Information and Applications (PDF)
  Note: The policy directs state agencies to abide by the following parts of Section 508 of the Rehabilitation Act of 1973
• Internet Privacy Policy
• Acceptable Use of Information Technology (IT) Assets (PDF)

Empire State College Policies:

• Academic Freedom (faculty handbook)
• Computer Use Statement -- faculty and staff 
• Computer Use Statement -- students 
• Copyright Infringement 
• Web-accessibility Policy 
• Web-Presence and Publishing Policy
• Web Privacy Policy 
• Use of  the Commons and Individual Web Spaces

Other Sources

"The Associated Press Stylebook" (available in hardcopy and online subscription)

Mirriam-Webster Collegiate Dictionary (online)

(Wikipedia) "The Magical Number Seven, Plus or Minus Two"

Colter, Angela, "The Audience You Didn't Know You Had," Contents Magazine, Issue 2, Jan. 2012

Lazar, Jonathan , Allen, Aaron, Kleinman, Jason and Malarkey, Chris (2007) 'What Frustrates Screen Reader Users on the Web: A Study of 100 Blind Users', International Journal of Human-Computer Interaction, 22:3, 247 - 269

Patrick J. Lynch and Sarah Horton, Web Style Guide, 3rd Edition

McCloskey, Marieke, Writing Hyperlinks: Salient, Descriptive, Start with Keyword, March 9, 2014, Nielsen-Norman Group

Nielsen, Jakob, "Designing Web Usability: The Practice of Simplicity," New Riders Publishing, 2000

Nielsen-Norman Group, Web Usability (most recent articles) research of Jakob Nielsen and others

Nielsen-Norman Group, Writing for the Web (most recent articles) research of Jakob Nielsen and others

Office of Communications and Marketing, SUNY Empire State College, College Branding Toolbox

Pearson Education, "Making Learning Technologies Accessible"

Plain Language Action and Information Network (PLAIN), “Plain Language: Improving Communications from the Federal Government to the Public”
Note: The PLAIN site includes extensive information about the federal Plain Writing Act of 2010. The Plain Writing Act only applies to federal agencies, but its requirements make good sense for websites in general.

Redish, Janice, "Letting Go of the Words: Writing Web Content That Works," Morgan Kaufmann, 2007

WebAIM:

• articles (including “Writing Clearly and Simply”)
• resources

World Wide Web Consortium:

• accessibility 
• “Before and After Demonstration (BAD)” (shows an inaccessible website and a retrofitted version of the same website)
• Web Accessibility Initiative
• HTML and CSS
• mobile Web
• Web content accessibility and mobile Web: making a website accessible both for people with disabilities and for mobile devices